Gungcoe Store Shipping Policy

Last Updated: August 15, 2026

At Gungcoe Store, we aim to make every order simple, secure, and reliable. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

During holidays, promotions, product launches, or periods of high order volume, processing may take additional time.

Once your order has shipped, you will receive tracking information when available.

2. Delivery Times

Estimated delivery times depend on your destination and selected shipping method.

Standard Shipping: 7–20 business days
Express Shipping: 3–10 business days

These are estimated delivery windows and are not guaranteed delivery dates. Delays can occur because of customs clearance, weather, carrier disruptions, holidays, or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping costs are calculated and displayed during checkout before you complete your purchase.

Gungcoe Store may occasionally offer free shipping or other shipping promotions.

4. Order Tracking

When tracking is available, your tracking information will be sent to the email address provided during checkout.

Please allow up to several business days for tracking information to become active after your order has shipped.

5. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, contact us immediately. We will attempt to correct the address before your order ships, but we cannot guarantee that changes will be possible once processing has begun.

6. Lost, Missing, or Damaged Packages

If your order arrives damaged, contact us as soon as possible and provide your order number along with photographs or video showing the damage.

If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery carrier.

Gungcoe will work with you to investigate eligible shipping issues.

7. International Orders

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility.

8. Contact

If you have questions about shipping or your order, please contact Gungcoe Store through our store's customer support channel at gungcoestore.76@gmail.com and we will do our best to resolve the issue.

Gungcoe Store— Smart Tech. Better Living.